Privacy Policy

TyreHaus ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information we collect

We collect information you provide directly, such as your name, phone number, email address, vehicle details, delivery address, and payment information when you request a quote, place an order or contact us. We also collect basic technical information automatically when you use our website, such as your IP address, browser type and pages visited, via standard analytics tools.

How we use your information

• To prepare quotes and process orders for tyres, fitting and delivery.
• To communicate with you about your order, appointment or enquiry.
• To process trade account applications and manage ongoing trade relationships.
• To improve our website, products and customer service.
• To comply with our legal and tax obligations.

How we protect your information

We store personal information on secure systems and limit access to staff who need it to perform their role. Payment information is processed through PCI-compliant third-party payment providers. We do not store full card details on our own systems.

Sharing your information

We do not sell your personal information. We share information only with trusted service providers who help us operate our business, such as payment processors, delivery couriers and IT providers, and only to the extent necessary for them to provide that service.

Your rights

You can request access to the personal information we hold about you, ask us to correct it, or ask us to delete it where we're not required to retain it by law. To make a request, contact us using the details on our Contact page.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.