Shipping & Returns

Delivery areas and timeframes

We deliver tyres direct to your door across South-East Melbourne, or to your preferred fitting location if you'd rather have them fitted at home or at work. Most South-East Melbourne suburbs receive delivery within 1 to 2 business days of order confirmation. We also ship tyres Australia-wide via courier, with typical delivery of 2 to 5 business days depending on your location.

Fitting at our Oakleigh workshop

If you choose to have your tyres fitted at our Oakleigh workshop, we'll hold your stock on-site and confirm an appointment time that suits you, usually within a day or two of your order. There's no separate delivery fee for workshop fitting.

Mobile fitting

For customers across South-East Melbourne who'd rather not travel, we offer mobile fitting at your home or workplace. We'll confirm a time window when you book and call ahead before we arrive.

Damaged or faulty goods

If a tyre arrives damaged or is found to be faulty, contact us within 48 hours of delivery with your order number and photos of the issue. We'll arrange a replacement, repair or refund at no cost to you, in line with your rights under the Australian Consumer Law.

Change of mind returns

Unfitted tyres in original, unused condition can be returned within 14 days of delivery for a refund or exchange, less any outbound delivery cost. Because tyres are a safety-critical product, we're unable to accept returns on tyres that have been fitted or driven on, except where they are faulty.

Order changes and cancellations

You can change or cancel your order free of charge any time before it has been dispatched or your fitting appointment has commenced. Once a tyre has been fitted, standard warranty terms apply instead of the returns process above.

Questions about your order

For anything specific to an order already placed, contact us with your order number and we'll sort it out directly. Most issues are resolved the same day.